599pg takes your personal data seriously and handles it with full transparency. This policy explains exactly what we collect, why we collect it, how we protect it, and what your rights are — all in compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018).
Six pillars that underpin our approach to privacy and data protection.
All communication between your device and 599pg's servers is protected by 256-bit SSL encryption — the same standard used by Brazilian banks such as Itaú, Bradesco, and Banco do Brasil. Your registration data, financial details, and betting history are never transmitted in the open over the internet.
599pg was built to comply with the General Data Protection Law (Lei nº 13.709/2018) from the ground up. This means every piece of data collected has a defined legitimate purpose, and you have real control over what happens to your personal information on the platform.
599pg does not sell, rent, or trade your personal data to any third party for marketing or advertising purposes. Your information is used exclusively to operate your account, process transactions, and improve the experience within the platform itself.
Access, correction, portability, and deletion of your personal data are not just promises on paper — they are real processes at 599pg. You can request any of these rights through 24h support chat or by email, with a guaranteed response within 15 business days.
Data is stored on servers with strictly controlled access. 599pg follows a least-privilege policy: only staff members who need access to specific data to perform their role are granted that permission. Regular internal audits verify compliance with these policies.
You decide whether to receive promotional communications from 599pg. Unsubscribing from any email or SMS list takes a single click, with no hassle. 599pg will continue to send only essential transactional communications — withdrawal confirmations, security alerts, and important account updates.
This Privacy Policy describes how 599pg collects, uses, stores, shares, and protects the personal information of users of the platform available at 599pg.click.
599pg acts as the controller of your personal data under the General Data Protection Law (Law No. 13,709/2018 — LGPD). This means we are responsible for decisions about how your data is handled within the platform.
By creating an account or using any 599pg service, you confirm that you have read and understood this policy. Questions? Our support team is available 24 hours a day via chat or email contato@599pg.click.
The 599pg is an online casino and Sports Betting platform dedicated to Brazilian users, accessible at 599pg.click. We operate with a full focus on the Brazilian market, with a team, support, and infrastructure dedicated to serving players from Brazil in Portuguese.
For any matter related to privacy and the handling of your personal data, you can reach us through the following channels:
The 599pg data protection officer (DPO — Data Protection Officer) can be reached at the email address above. All LGPD-related requests are responded to within 15 business days, as required by law.
The 599pg only collects the data necessary to operate the platform and meet applicable legal obligations. Collection takes place at different points during your interaction with the service:
During registration and identity verification (KYC):
In financial transactions:
While using the platform:
Sensitive data: 599pg does not collect data classified as sensitive under the LGPD — such as racial origin, religious belief, or genetic or biometric data — unless required by specific regulation and with the data subject's explicit consent.
Each piece of data collected by the 599pg has a specific and legitimate purpose. We use your information to:
599pg does not use your data to build profiles for sale to third parties, for behavioral advertising outside the platform, or for any purpose not listed above without prior notice.
The General Data Protection Law requires that all processing of personal data have a specific legal basis. The 599pg processes your data based on the following legal bases set out in article 7 of the LGPD:
Withdrawal of consent: You can withdraw your consent to promotional communications at any time via the unsubscribe link in the footer of any email you receive, or through 24h support. Withdrawal does not affect any processing carried out prior to it.
The 599pg does not sell or trade your personal data. Sharing only occurs in the situations described below, all with a legitimate and justifiable purpose:
In all cases of data sharing, 599pg contractually requires that all third parties involved handle your data with the same level of protection required by the LGPD, using it solely for the specified purpose.
The 599pg retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations. Retention periods by data category are:
Once the applicable retention period expires, data is securely deleted or irreversibly anonymized, making any future identification of the individual impossible.
The 599pg applies technical and organizational measures proportionate to the risk involved in processing your data. The main safeguards in place on the platform are:
In the event of a security incident that may pose a risk to data subjects' rights, 599pg will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes required by the LGPD — no later than 2 business days after becoming aware of the incident.
Your role in security: 599pg protects your data within the platform. However, the security of your password and access to your device is your responsibility. Use unique passwords, enable 2FA, and never share your credentials with anyone.
The 599pg uses cookies and similar technologies to ensure the platform works correctly and to understand how users interact with its services. The cookies used fall into the following categories:
599pg does not use third-party tracking cookies for behavioral advertising outside the platform. You can configure your browser to block cookies, but this may affect how some platform features work.
Cookies have a maximum lifespan of 13 months from your last visit to the platform. Session cookies are automatically deleted when you close your browser.
The General Data Protection Law grants you, as the owner of your personal data, a set of rights that 599pg upholds and puts into practice. See each right and how to exercise it:
You can request a full copy of all personal data 599pg holds about you. We process the request within 15 business days and send the report to the email address registered on your account.
If any of your information is incorrect or out of date, you can update it directly in your account settings, or contact support for data that cannot be edited by the user — such as your registered CPF.
You may request the deletion of your personal data. Data subject to legal retention periods (such as financial records) is kept for the period required by law before being erased. All other data is deleted within 15 business days.
You can request that your data be exported in a structured, machine-readable format (JSON or CSV) so it can be transferred to another data controller, where technically feasible.
You may object to the processing of your personal data when it is based on legitimate interest, particularly for promotional communication purposes. Objections are processed immediately for email and SMS.
You have the right to know which third parties your data has been shared with, how long it is retained, and the legal basis used for each processing purpose — all described in this policy in plain language.
To exercise any of these rights, submit your request in writing to contato@599pg.click or via the 24/7 support chat, identifying yourself with the email address and CPF registered on your account. 599pg will respond within the legal deadline of 15 business days and may request identity verification before processing sensitive requests.
If you believe that 599pg has not adequately responded to your request or has violated your privacy rights, you have the right to file a complaint with the National Data Protection Authority (ANPD), the federal authority responsible for overseeing LGPD compliance in Brazil.
The services of 599pg are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from minors and has active controls in place to prevent underage users from registering.
If 599pg identifies that an account was created by someone under 18, the account will be closed immediately, the collected data will be deleted as soon as technically possible, and any deposited funds will be returned to the original payment method.
Adults who share devices with minors are responsible for protecting access to the platform using a password or other parental control measures available on their device or browser. 599pg cannot be held liable for access by minors resulting from the legal guardian's negligence in controlling access to the device.
Some of the service providers used by 599pg — such as cloud hosting services, CDN (content delivery networks), and international game providers — may process data on servers located outside Brazil.
When this occurs, 599pg ensures that international data transfers only take place to countries or organizations that offer an adequate level of protection, as determined by the ANPD, or on the basis of specific contractual clauses that impose data protection obligations equivalent to those of the LGPD.
The main countries where data may be processed by third-party providers are: the United States, the European Union, and the United Kingdom — all of which have robust personal data protection regulatory frameworks. No data transfers occur to countries without adequate protection guarantees unless the safeguards required by the LGPD are in place.
The 599pg has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this policy and serving as the communication channel between data subjects, the company, and the Autoridade Nacional de Proteção de Dados (ANPD).
To contact 599pg's DPO or privacy team:
All requests received are logged with a ticket number, confirmed by email. The response deadline is up to 15 business days, which may be extended in complex cases, with prior notice to the requester.
Complaints to the ANPD: If you are not satisfied with 599pg's response, you have the right to file a formal complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for enforcing the LGPD. More information at gov.br/anpd.
The 599pg may update this Privacy Policy periodically to reflect changes to the platform, applicable legislation, or data processing practices.
When changes are significant — such as updates to data use purposes, new types of data collected, or new third-party sharing arrangements — 599pg will notify users by email at least 10 days before the changes take effect.
Minor changes — such as text corrections, language clarifications, or reorganizations that do not alter the substantive content — may be made without prior notice. The "Last updated" date at the top of this policy will always reflect the most recent revision.
Continued use of the platform after the updated policy's effective date constitutes acceptance of the new terms. If you disagree with the changes, you may close your account and request deletion of your data before the new version takes effect.
From registration to deletion, a transparent and controlled lifecycle.
Each piece of data collected has a specific, declared purpose before or at the time of collection. You always know why we are asking for each piece of information.
Data is stored on servers with controlled access, encryption at rest, and continuous monitoring. Only staff members with a genuine need to access your information are able to do so.
Your data is used exclusively for the purposes described in this policy. No data is redirected to other purposes without prior notice and, where applicable, without your consent.
When the legal retention period expires, data is securely deleted or irreversibly anonymized. No unnecessary data is kept accumulating indefinitely.
The most common questions about how we handle your personal data.
Privacy and fun don't have to be at odds. At 599pg, you have full control over your data while enjoying over 1,200 games, Pix payouts in as little as 7 minutes, and 24/7 support in Portuguese.
599pg collects and processes your personal data in accordance with the Lei Geral de Proteção de Dados (LGPD — Law No. 13,709/2018). You have the right to access, correct, port, or request deletion of your data at any time. To exercise your rights, contact us at contato@599pg.click or via the 24-hour support chat available on the platform. You can also consult our Terms & Conditions and the Responsible Gambling.